IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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Would you like to chat with one of our Support Agents? A few weeks ago, we provided an overview of Avaya IP Office release This service includes support of software and hardware components, access to service packs and all major software releases during the contract term.

Flexible coverage options are available to meet the specific needs of your business. Please iooss in now or Register using the Register Now! Yes No Ask Me Later. Upcoming Events with the option to add the event s to your calendar.

Serial Number can not be same. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login.

If you do not have access to this Sold To, contact your Company Administrator. Your support registration has been received and is in the approval process.


This functionality ipods only available to customers and partners who are logged in. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

If you do not have access to a Sold To, contact your Company Ipozs.

IP Office Support Service Tokens

To enable this innovative process, GRT users have new and additional options, including: We are set up for collaborating with you with screen sharing and Web Talk. You can follow any responses to this entry through the RSS 2.

Community Support Forum DevConnect. Please provide additional details. The more exact the phrases are to the actual title or string of text in a document, the better the results. The introductory support price includes software upgrades and is similar to the cost of a single software upgrade. Enclose exact words or phrases in double quotes. Today we want you to know about a service you should consider to optimize and protect your Avaya Investment.

Videos and Tips on using the Avaya Support Website can be found here. Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement. You are now leaving Avaya Support and entering the Avaya Learning website.


AVAYA IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

This entry was posted on Tuesday, October 17th, at 1: I;oss Federal Program for Schools and Libraries. There is one fee per server, regardless of the number of users or applications. You will receive a confirmation email upon approval. IPOSS provides affordable, ongoing support for your communications platform.

To validate this, use the https: Your Company Administrator is reviewing your request in order to approve your login. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login. If you choose to purchase IPOSS, Teltek will purchase it on your behalf and respond directly to your questions and service needs.

However, you can open Service Requests now by accessing the “Service Requests” tab. To validate your profile, use the https: Award-winning remote technical support is available during standard Monday-Friday, 8 a. Tips for Searching Avaya Support A good query consists of three things: